Privacy Policy

1. Overview Flor's Cleaning Service LLC respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website or contacting us for services, you agree to the practices described in this policy. Questions? Reach us at +1 317-665-5574 or [email protected].

2. Information We Collect When you contact us through our website, by phone, or by email, we may collect the following information:

Your name

Your phone number

Your email address

Your city or general location

The service you are inquiring about

Any additional details you voluntarily provide in a message

We do not collect payment information through our website. Payment is handled directly at the time of service.

3. How We Use Your Information We use the information you provide solely to:

Respond to your inquiry or booking request

Schedule and confirm your cleaning appointment

Follow up regarding your service

Send occasional service-related communications if you have opted in

We do not sell, rent, or share your personal information with third parties for marketing purposes — ever.

4. How We Store Your Information Your information may be stored in our business communication tools including email and our scheduling or CRM systems. We take reasonable steps to keep your information secure and limit access to it.

5. Cookies & Website Tracking Our website may use basic cookies or analytics tools to understand how visitors use the site. This information is collected in aggregate and is not linked to any individual. You can disable cookies through your browser settings at any time.

6. Third Party Links Our website may contain links to third-party platforms such as Google. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

7. Your Rights You have the right to ask us what personal information we hold about you and to request that we delete it. To make such a request, contact us at +1 317-665-5574 or [email protected] and we will respond promptly.

8. Children's Privacy Our services and website are not directed at children under the age of 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the updated date at the top.

10. Contact If you have any questions or concerns about this Privacy Policy, contact us directly: 📞 +1 317-665-5574 ✉️ [email protected]